Job Description

• Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product.
• Manage delivery of current products concurrently with future product planning.
• Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly websites and customer-facing features.
• Strong analytical and quantitative skills; strong bias towards data-based decision making and comfort with pro-forma financial and operational analysis.
• Implementation oriented; demonstrated ability to translate strategic differentiators into innovative and detailed product requirements.
• Proven ability to make smart feature (customer experience) versus time-to-market trade-offs; experience using data and metrics to back up assumptions and assertions of business value.
• Street smart; willingness to roll up the sleeves and do whatever is necessary to meet team goals.

Job Description

• Domestic Sales with 2-3 years of experience.
• Driving sales of Domestic packages.
• Designing itineraries, vacation packages, costing and hotel booking.
• Fostering existing relationships and developing new ones.
• Monitoring competitors activities and collecting data.

Desired Profile

• Enthusiastic with Good Communication Skills.
• Good knowledge of destinations, suppliers & hotels.
• Client handling skills, itinerary making & costing, selling of packages.
• Should be highly sales oriented.

Job Description

• Plan and implement content management strategy.
• Writing, editing and proof reading destination content, places content, suppliers info etc. maintaining quality standards.
• Maintain consistent look and feel throughout the content stack by creating and maintaining standard formats, guidelines for contents and media upload.
• Maintain, develop and execute the master content calendar for targeted markets.
• Assure web-based information is in sync with future marketing and promotional needs & of relevance to customers.
• Track and report content related issues.
• Suggest innovations to build rich content.
• Collaborate with key team members and suppliers.

Requirements

• More than 2 years of experience in the travel/holiday industry.
• Fair understanding of the elements that constitute a holiday package.
• Excellent listener.
• Customer satisfaction oriented.
• Good communication skills, English, Hindi(mandatory). Any other language will be an added advantage.
• Familiar with internet and Ms Office suite.

Key Responsibilities

• Addressing traveler queries by carrying out dedicated and relevant research on each of the travel destinations.
• Being well-versed with essential and basic travel inquiries related to prices, weather conditions, reviews etc.
• Understanding client specifications and suggesting suitable holiday package(s) or relevant service.
• Guiding customers through the booking procedure.
• Prompt follow ups with travellers.
• Reaching revenue and profit targets.